Integrate With Google Play Store to Capture Customer Feedback
This article covers:
Starting with importing every individual review from your app stores like the Google Play Store, you can follow it up by analyzing them using Chisel AI to understand your customers’ needs better and prioritize the ideas accordingly.
Set up the Integration
- Begin the setup from the Integrations pillar or the PM Agent Pillar
2. Once inside the page, click on the configure button, to configure the integration
3. Next, you’ll need to authorize the setup. Do so by pasting your ID for the specific app you wish to import the reviews from.
4. Click on Authorize
5. Once this is done, the Import button is enabled.
6. View all the reviews, tick/untick them
7. You can also change the Play Store Connected apps from the dropdown at the top left corner.
8. Click on the Capture Ideas button at the bottom right
Pro Tip: To conduct a competitive analysis, you may add your competitors’ app IDs too.
View the Ideas
- All your reviews will be imported to your Idea Box as Ideas
- In Idea Box, filter > source >Play Store Ideas
