Slack Integration for Idea Box

Slack Integration for Idea Box This article covers: Suppose you regularly use Slack to connect and communicate with your colleagues; the probability of having feature ideas lying around in those channels is significant.  Maybe you were discussing a particular issue a customer is facing or stumbled upon an elaborated idea while communicating on slack; now…

Bulk Import Organizations via CSV

Bulk Import Organizations via CSV Using the Organization CSV import tool, you can bulk-add various organization accounts into Chisel by importing a CSV file.  One way to use this tool is to either add the organization’s accounts or update them. How to Access and Use the Bulk Import Organizations via CSV Integration? In your Chisel…

How to Configure Organization Custom Fields and Show Salesforce Details?

How to Configure Organization Custom Fields and Show Salesforce Details Click on your profile and select ‘Configurations.’ You can configure custom fields corresponding to your organization based on your use case. Click on the ‘Configure’ button; you’ll be redirected to the map custom fields page, where you can select attributes and add them to your…

Idea Box CSV Import

Idea Box CSV Import Need to import ideas into your workspace from spreadsheets, business systems or databases via the CSV(Comma Separated Value) file format? We got the exact tool for fulfilling that purpose. Chisel’s ideabox CSV import tool lets you populate your workspace with data, ideas, and prioritize it. To begin importing the ideas into…

How to Forward Emails Into Chisel as an Idea Using MS 365 Outlook

How to Forward Emails Into Chisel as an Idea Using MS 365 Outlook If you’re already using the Microsoft 365 Outlook, then follow the below steps to create an email address that your users or colleagues can use to send the feedback to your Chisel workspace. Steps for Setting up a New Contact Group Select…

How to Forward Emails Into Chisel as an Idea Using G Suite

How to Forward Emails Into Chisel as an Idea Using G Suite G-suite is the google apps designed for businesses. Therefore, if you, as a product manager use the G-suite, then having an singular email address that anyone can use to send across the feedback directly to your Chisel workspace, is a must. Follow the…

HubSpot Integration via Zapier

HubSpot Integration via Zapier This article covers: If you’re already using HubSpot to capture feedback, Chisel’s HubSpot integration via Zapier is the perfect tool that you can use to import the data into Chisel. In this case, we will import ideas via a new custom property in Contacts in HubSpot. In HubSpot  Here we will…

Email Integration

Email Integration This article includes: How to Access Email Integration How To Use Email Integration in Chisel Ideas can strike anyone at any time; we’ve heard this phrase time and time again. Be it ideabox or any other tool, capturing ideas has become easier. However, if you discuss an email thread about certain ideas, how…

Salesforce Integration

Salesforce Integration This article covers: How to Access Salesforce Integration in Chisel? But First, Salesforce. Onto the Chisel Workspace How to Import Accounts From Salesforce? How to Configure Organization Custom Fields and Show Salesforce Details? If you are already using Salesforce, Chisel’s salesforce integration is the tool that will help you to import feedback and…

Zendesk Integration

Zendesk Integration This article covers: Suppose you are already using Zendesk for customer communication. In that case, Chisel’s Zendesk integration is the best tool to capture customer feedback, feature requests, and product enhancement so that customers’ voices remain heard. With Chisel-Zendesk integration, your support team can quickly push relevant support tickets into Chisel’s Idea Box….