Zendesk Integration This article covers: Suppose you are already using Zendesk for customer communication. In that case, Chisel’s Zendesk integration is the best tool to capture customer feedback, feature requests, and product enhancement so that customers’ voices remain heard. With Chisel-Zendesk integration, your support team can quickly push relevant support tickets into Chisel’s Idea Box….
Month: July 2022
Intercom Integration
Intercom Integration This article covers: Suppose you are already using Intercom for sales and support communication. In that case, Chisel’s Intercom integration is the best tool to capture customer feedback, feature requests, and product enhancement so that customers’ voices remain heard. With Chisel-Intercom integration, your support team can quickly push relevant support conversations into Chisel’s…
How To Use the Feedback Portal
How To Use the Feedback Portal Table of Contents: Click on ‘Feedback Portal’ in the left navigation bar under the Discovery pillar. You will reach the PM portal, which is the product manager-facing portal. PM Portal A PM portal is where you can see the overviews of the ideas that customers have submitted. Note: Click…
Feedback Portal Overview
Feedback Portal Overview This article covers: Ideas can strike anyone at any time. Hence, we built the Feedback Portal for your customers to share their ideas. The idea box gives the team members the liberty to share their ideas, and Feedback Portal allows the customers to share theirs. Customer feedback is key to innovation in…