Category: Customer Feedback and Data Integrations

Integrate With G2 to Capture Peer Reviews Starting with importing every individual review from your G2 marketplace, you can follow it up by analyzing them using Chisel AI to understand your customers’ needs better and prioritize the ideas accordingly.  This article covers: Set up the Integration 2. Once inside the page, click on the configure…

Connect Your Salesforce Configured Data With Chisel’s Idea Box  As a Salesforce user, you may have your very own configurations in Salesforce. In such cases, it can be a challenge to integrate natively with Salesforce in connection with Chisel. We have a solution. Taking into account your needs, we’ve made the below setup that suits…

Configurator Ideas- Salesforce  The Configurator Ideas are those ones that are extracted out of your Salesforce conversations using Chisel’s powerful AI tool.  This article covers: Authorizing the Integration Capturing the Ideas

Configurator Ideas- Zendesk Conversations The Configurator Ideas are those ones that are extracted out of your Zendesk conversations using Chisel’s powerful AI tool.  This article covers: Authorizing the Integration Capturing the Ideas

Configurator Ideas- Intercom Conversations The Configurator Ideas are those ones that are extracted out of your Intercom conversations using Chisel’s powerful AI tool. This article covers: Authorizing the Integration Capturing the Ideas

Gong Integration With the Gong-Chisel integration, you can import chat transcripts and extract actionable insights. You can send your product team the feature requests from the Sales call and make it easier for them to be better prepared with requests the anticipated customers may have in the near future. This helps with cracking more deals,…

Bring all the reviews from the Apple App Store to your Idea Box and begin prioritizing the correct set of features that will make your customers happy.

Bring all the reviews from the Google Play Store to your Idea Box and begin prioritizing the correct set of features that will make your customers happy.

CSV File (Customer Support Conversations)  2. The screen displays various sources, press Import under CSV File 3. Upload the file in the suggested format  4. Enable the merge ideas button to ensure that only unique ideas are generated and repeated ones aren’t considered 5. Hit Capture Ideas. This will shoot Chisel AI to begin processing…

Integrate With Amplitude The Chisel-Amplitude integration is a straightforward process that brings Amplitude’s collaborative analytics to the Idea Box. This allows you to track visitor behavior on your website and make data-driven product decisions.  This article covers: This integration allows you to: Install the Amplitude Integration Steps to follow in Chisel By following the steps…