Identify and Capture Ideas from Various Sources
All the unstructured data from your team’s customer conversations can be converted into ideas. By relying on Chisel’s PM Agent, you can analyze the various conversations and gain insights. You can capture the ideas in your Idea Box by importing data from various sources, such as CSV Files, Zendesk, Intercom, and Gong.
Let’s understand each one in detail below.
CSV File
Upload a CSV file containing all your customer support conversations and let the power of Chisel’s PM Agent take over and extract the extraordinary data of ideas from them.
Zendesk Conversations
Get ideas extracted from your Zendesk conversations using Chisel’s PM Agent tool. These will be termed as the Configurator ideas in your Idea Box.
Intercom Conversations
Some ideas are profoundly found and then lost in the haze of threads of Intercom conversations with customers. Here’s where the Chisel’s PM Agent walks in!
Gong Calls
Get more deals by extracting the ideas out of your Gong calls. Importing those transcripts and getting insights out of them and storing those ideas in your Idea Box will only help your Sales and Product teams act faster and get your users’ needs met.
Apple App Store
Review the reviews sent across by your users and conduct a competitor analysis by getting extraordinary ideas extracted from those reviews to build your product with much care and attention.
Google Play Store
A lot is lost in the thousands of reviews your customers write under your application in the Play Store. Among them are the most valuable ideas that you can benefit from to better understand your users’ needs and thereby craft amazing products. This integration of Chisel and Play Store helps you do exactly that, by extracting those ideas and importing them into your Idea Box.