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Pendo Integration

Pendo Integration

Understanding user interaction patterns is essential for effective, data-driven decision-making. The Pendo integration with Chisel allows you to seamlessly connect in-app engagement analytics with your feature data. By consolidating this information into a single, unified view, you gain clear insight into user behavior, feature usage, and product adoption, enabling more informed and strategic decisions.

This article covers :

Connect to Pendo

  1. To connect with Pendo, navigate to the Integrations section on the left ribbon of your workspace with all the tools.
  2. Scroll down to find all the integrations.
  3. Here, click on Connect inside the Pendo box Pendo Image
  4. Add your Pendo connection details including Pendo API key and Pendo Application name pendo_app_name
  5. Once you’ve entered all those details,your integration will be set up 
  6. Now, you’ll need to map the Chisel Features with the Pendo Events and your integration will be successfully configured. map_features

Where can I obtain the Pendo API key?

  1. In the top-right corner of Pendo, navigate to Settings >> Integrations >> Integration Keys.
  2. Click “+ Add Integration Key”
  3. Enter a description and create a new key
  4. Once the key is created, your Pendo API Key will be ready to use for integration with Chisel.

View Data in Chisel

  1. Go to Feature Treeview in your workspace. 
  2. Within the All columns tab, under Integrations, you can view information related to the Pendo integration.