Idea Analytics View 

You have all your ideas stored in the Idea Box, but you want to view the trends of those ideas over time. Here comes the Analytics view that shows the details of each idea

With this view, you can sit for discussions with your teammates and have proof of the decisions you’ll make. 

How to Access the Analytics View?

1. Go to the Idea Box under the Feedback tool.

2. From here, go to the extreme right of the screen. Here, from amongst the view, select the Analytics one

3. Scroll inside each tile to see all the details 

4. Click on any specific trend and a side panel will open up, helping you view the ideas in that particular thread

What Trends are Included in the Analytics View?

There are six tiles in the Analytics view which can help you decide recent, recurring and relating trends. Let’s have a look at them below: 

Tile 1: Ideas created over time 

A graphical representation of the ideas created over time. It covers the number of ideas created at that peak point, along with the time period that is captured. 

Tile 2: Priority 

All the ideas categorized on the basis of priority will be visible in this tile. 

Tile 3: Labels

The labels assigned to an idea and it’s trend will be available in this trend tile. 

Tile 4: Organization

Here, the categorization of ideas based on the assigned organizations to ideas can be found. 

Tile 5: Source of the Idea

The trend will include all the ideas coming in from various sources like Salesforce, Zendesk etc. 

Tile 6: Linked Features 

Here, the categorization is done based on the features that you will have linked idea to.