Chisel Notifications

Chisel Notifications This article covers: When your calendar is full, you can miss out on the most critical tasks. This is where the in-app notifications center comes into play.  In-app notifications Your workspace will buzz with a bell whenever someone mentions you in a comment when an idea is submitted to your feedback portal, and…

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Categorized as Roadmaps

Tag Your Teammates

Tag Your Teammates This article covers: By mentioning your teammates about some important information about a feature, you can notify them to act in time. Earlier, you could leave comments under any feature without tagging an individual. With our new tagging feature, you can mention them in the comments.  How To Tag a User in…

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Categorized as Roadmaps

Link Survey Insights to Features and Create Innovative Ideas

Link Survey Insights to Features and Create Innovative Ideas This article covers: Have you ever poured your heart and soul into a feature only to find later that customers weren’t interested? Chisel can help prevent that frustration! By connecting your survey responses to your product roadmap, Chisel turns customer feedback into actionable insights and sparks…

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Categorized as Discovery

Share the timeline view with team members, stakeholders & customers 

Share the timeline view with team members, stakeholders & customers  This article covers: Say you’ve prioritized and planned the feature timelines and get a request for a bird’s eye view of the features and their dependencies from team members, external stakeholders, customers and other prospects.  We recommend using the save and share timeline view tool…

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Categorized as Roadmaps

Private Customer Portal

Private Customer Portal This article covers: Sometimes, the ideas created and features published on the customer portal and other important information should only be accessed by a few key stakeholders. Let’s find out how you can do this authentication! Requirements: To get started, you will need the following: PM Actions Customer Actions 

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Categorized as Discovery

Customize Feature Feedback Template for Feedback/Customer Portal

Customize Feature Feedback Template for Feedback/Customer Portal This article covers: Once the ideas are collected in the Idea Box and the PM has considered them to be features, they will need additional takes from users/teammates, etc., to get more granular details on those features. The details can be the relevancy of the feature, users’ concerns…

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Categorized as Discovery

Customize Idea Template for Feedback/Customer Portal

Customize Idea Template for Feedback/Customer Portal This article covers: Having the ins and outs of an idea or feedback suggested by your customers or teammates helps you make a wise decision about how to approach that idea/feedback. Chisel’s Idea Template comes into action here! You can customize the template per your requirements, add the details…

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Categorized as Discovery

Archive & Delete Multiple Ideas in Bulk

Archive & Delete Multiple Ideas in Bulk This article covers: Say you’ve considered a few ideas, but your Idea Box is flooded with ideas, so you want to clear up some space. In that case, you may wish to delete ideas forever or archive them to have a look at them later. Archiving and deleting…

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Categorized as Discovery

Bulk Operations for Features

Bulk Operations for Features Performing the following functions one by one can be cumbersome: Bulk operations in Treeview, Kanban, and Release can save you a lot of time by allowing you to assign the operations in one go.  Let’s find out how!

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Categorized as Roadmaps

Filtering Functionality in Idea Box

Filtering Functionality in Idea Box Sort and filter the ideas from various sources, as per their name, internal priority, and so on.  Related Articles: How To Use Idea BoxHow To Add Custom Fields to Ideas in Idea BoxTable View in Idea Box

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Categorized as Discovery