Chisel provides you with multiple workspaces to work on, when you have different products to plan for or when working with more than one organization.
Author: Saniya Pegado
Zendesk Integration
Zendesk Integration This article covers: Suppose you are already using Zendesk for customer communication. In that case, Chisel’s Zendesk integration is the best tool to capture customer feedback, feature requests, and product enhancement so that customers’ voices remain heard. With Chisel-Zendesk integration, your support team can quickly push relevant support tickets into Chisel’s Idea Box….
Intercom Integration
Intercom Integration This article covers: Suppose you are already using Intercom for sales and support communication. In that case, Chisel’s Intercom integration is the best tool to capture customer feedback, feature requests, and product enhancement so that customers’ voices remain heard. With Chisel-Intercom integration, your support team can quickly push relevant support conversations into Chisel’s…
How To Use the Feedback Portal
How To Use the Feedback Portal Table of Contents: Click on ‘Feedback Portal’ in the left navigation bar under the Discovery pillar. You will reach the PM portal, which is the product manager-facing portal. PM Portal A PM portal is where you can see the overviews of the ideas that customers have submitted. An overview…
Feedback Portal Overview
Feedback Portal Overview This article covers: Ideas can strike anyone at any time. Hence, we built the Feedback Portal for your customers to share their ideas. The idea box gives the team members the liberty to share their ideas, and Feedback Portal allows the customers to share theirs. Customer feedback is key to innovation in…
How To Use Idea Box
How To Use Idea Box This article covers: Idea Box is a one-stop place where you can jot down all the ideas, suggestions, new functionality requests, and other ways to enhance the product that come from your users or teammates. Managing and prioritizing the feature ideas when you have them in bulk is challenging. Don’t…
Microsoft Teams Integration to Request a Team Vote
Microsoft Teams Integration to Request a Team Vote This article covers: With the MS Teams Integration tool, you can connect your Chisel workspace to Microsoft Teams to notify your team members of new features that need feedback. Let us look at the guided steps on how to do so. Requirements: To get started, you will…
Filtering and Pricing for Audience Survey
Filtering and Pricing for Audience Survey This article covers: Filtering for Audience Survey Choosing Your Audience The first category is to choose your target audience. Select the country, age range, gender, and annual household income brackets. Select the Number of Desired Responses You can now confirm the number of desired responses you need for your…
Chisel Feature Pricing Comparison: Choosing the Right Plan for You
Chisel Feature Pricing Comparison: Choosing the Right Plan for You Every day, Product Managers are forced to use inadequate tools that waste time and resources and delay revenue potential and customer adoption. When you use the wrong tools, you end up with unsatisfied customers, misalignment issues with teams and siloed data. We built Chisel to…
How To Perform Various Actions From Feature Side Panel
How To Perform Various Actions From Feature Side Panel This article covers: There are many action items you can perform from the feature side panel. You can change the name of the feature, add/change the description of the feature, give values to prioritization drivers, change release, update kanban status, update objectives, update dependencies, add attachments,…