Link Survey Insights to Features and Create Innovative Ideas

Link Survey Insights to Features and Create Innovative Ideas This article covers: Have you ever poured your heart and soul into a feature only to find later that customers weren’t interested? Chisel can help prevent that frustration! By connecting your survey responses to your product roadmap, Chisel turns customer feedback into actionable insights and sparks…

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Categorized as Discovery

Share the timeline view with team members, stakeholders & customers 

Share the timeline view with team members, stakeholders & customers  This article covers: Say you’ve prioritized and planned the feature timelines and get a request for a bird’s eye view of the features and their dependencies from team members, external stakeholders, customers and other prospects.  We recommend using the save and share timeline view tool…

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Categorized as Roadmaps

GitHub Integration 

GitHub Integration This article covers:  Requirements: To get started, you will need the following: Overview  If your engineering team uses GitHub to track issues and feature requests, incorporating GitHub into your product management workflow will enhance communication, collaboration, and transparency. Chisel’s GitHub integration gives flexibility to your teams to continue working in GitHub while you…

Admin Maker and Maker in Chisel 

Admin Maker and Maker in Chisel  This article covers: Elaborate Meaning of Admin Makers and Makers  An admin maker in Chisel has superpowers to run the workspace well. Admin maker’s roles are more suited for product leaders and IT administrators. They get the full rights to edit product roadmaps, set up and manage integrations and…

Chisel User Roles 

Chisel User Roles  Table of Contents: As an admin maker of your workspace, it is crucial to clearly understand the various user roles your teammates can have. This will help you define new members’ control access to features and other actions in Chisel when you invite them to the workspace.  You can always update user…

Chisel Enterprise Features 

Chisel Enterprise Features  Learn about the advanced features exclusively available on your Enterprise plan.  When you upgrade to Chisel’s Enterprise plan, you won’t have to be concerned about losing your place. Regardless of the Chisel tools you are using, you may quickly navigate to the upgrade plan. This saves you time and ensures you won’t…

Why Chisel 

Why Chisel  How Chisel can help you In this article: Over 90% of product managers use tools like spreadsheets, slide presentations, and Word documents to get their work done, and there isn’t an app to centralize all the data automatically from these tools. Customer feedback is spread across Slack, Intercom, Zendesk, spreadsheets, etc. Roadmaps are…

Private Customer Portal

Private Customer Portal This article covers: Sometimes, the ideas created and features published on the customer portal and other important information should only be accessed by a few key stakeholders. Let’s find out how you can do this authentication! Requirements: To get started, you will need the following: PM Actions Customer Actions 

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Categorized as Discovery

Customize Feature Feedback Template for Feedback/Customer Portal

Customize Feature Feedback Template for Feedback/Customer Portal This article covers: Once the ideas are collected in the Idea Box and the PM has considered them to be features, they will need additional takes from users/teammates, etc., to get more granular details on those features. The details can be the relevancy of the feature, users’ concerns…

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Categorized as Discovery

Customize Idea Template for Feedback/Customer Portal

Customize Idea Template for Feedback/Customer Portal This article covers: Having the ins and outs of an idea or feedback suggested by your customers or teammates helps you make a wise decision about how to approach that idea/feedback. Chisel’s Idea Template comes into action here! You can customize the template per your requirements, add the details…

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Categorized as Discovery