Category: Discovery

How To Publish Features From the Feedback Portal This article covers: Planning to work on or are already working on a feature and wish to get feedback from your customer(s)? We have the right tool for that. Our Feedback Portal’s publish feature tool lets you share the feature and get relevant feedback and other comments. …

How To Use the Feedback Portal Table of Contents: Click on ‘Feedback Portal’ in the left navigation bar under the Discovery pillar. You will reach the PM portal, which is the product manager-facing portal. PM Portal A PM portal is where you can see the overviews of the ideas that customers have submitted. Note: Click…

Feedback Portal Overview This article covers: Ideas can strike anyone at any time. Hence, we built the Feedback Portal for your customers to share their ideas. The idea box gives the team members the liberty to share their ideas, and Feedback Portal allows the customers to share theirs. Customer feedback is key to innovation in…

How To Use Idea Box This article covers: Idea Box is a one-stop place where you can jot down all the ideas, suggestions, new functionality requests, and other ways to enhance the product that come from your users or teammates.  Managing and prioritizing the feature ideas when you have them in bulk is challenging. Don’t…

Idea Box Overview Problem: Solution: Chisel’s Idea Box is a powerful tool and is the only solution to all the above problems. Idea Box is a place to safely store all your product feature requests and ideas coming in through customer feedback.  Track and Prioritize Ideas Efficiently Create and manage your ideas by organizing them…

Filtering and Pricing for Audience Survey This article covers: Filtering for Audience Survey Choosing Your Audience The first category is to choose your target audience. Select the country, age range, gender, and annual household income brackets.  Select the Number of Desired Responses You can now confirm the number of desired responses you need for your…

How To Analyze User Survey Data? This article covers: How to Access the User Survey Data? To analyze the survey response, go to any survey as per your requirement and click on the ‘Analyze data’ button at the extreme right of the page.  Here you will get three views of your user survey data. View…

Different Collectors in User Surveys This article covers: How to Access Survey Collectors? Once you have created a survey template, you will have to share it with your target audience to get responses.  Share via Link  The link option will give you a link to share with your customers. Click on the ‘Link’ option and…

When and How to Create a Target Audience Panel Do you have a survey but no one to send it to? Do you want to expand your customer base but need to know what their likes and dislikes are before proceeding? Chisel Audience allows you to distribute your questionnaire directly to your target audience.  Note:…

How do I get high-quality survey responses using Chisel Audiences? This article covers: Surveying requires a good combination of the right questions to the right audience. At times, it’s challenging to get the right survey-takers to receive the feedback you need.  Here are some cases where it may be useful to expand the survey responses…