Two-Way Communication via Customer Portal This article covers: When customers submit an idea, you, as a PM, may have queries about its details. Also, keeping the customers informed and closing the feedback loop is crucial for maintaining a positive relationship and ensuring they get what they request and more from the product. Two-way communication is…
Author: Saniya Pegado
Sort the Column Scores
Sort the Column Scores This article covers: Organize the scores in your workspace how you want to view them. How to Use the Sort Tool? There are two distinct methods to sort the scores in the Prioritization drivers: overall calculated scores and Objectives. Using the Sorting Option Via the Columns
Share the Kanban and Release View With Team Members and Stakeholders
Share the Kanban and Release View With Team Members and Stakeholders This article covers: Kanban and Releases are crucial for any product development lifecycle; that’s a given, right? Keeping your teammates and stakeholders well-informed about the work’s visual framework, release plans, and deadlines is essential. Utilizing this tool to save and share unique views with…
Admin View of the Feedback Portal
Admin View of the Feedback Portal This article covers: Get a stunning bifurcated view of the Feedback Portal and focus on one thing at a time when discussing which to prioritize and which to put on a back burner. Overview This view will showcase all the important navigation tools for collecting feedback a PM requires….
Access the History of an Item
Access the History of an Item This article covers: Get a view of the feature activity that captures all the changes made by teammates for various fields. This could be for anything changed manually, such as the statuses, or when an item is added/updated through the integration process. How Do You Find the Item History?…
FAQ’s
FAQ’s 1. Why do I need Chisel? As a Product Manager, you spend 60+ hours a month in busy work to fill the gaps your tools fall short of. Using these inadequate tools leads to wasted time and resources, endless meetings, delayed revenue potential and delayed customer adoption. We can stop this today with an…
Select the Item type in Kanban and Release view
Select the Item type in Kanban and Release view Switch between two types of Chisel feature treeview items—the Components and the Features. Make changes to the Kanban and Release cards instantly by moving them around without unnecessary cards hindering the process. Let’s find out how.
Chisel Notifications
Chisel Notifications This article covers: When your calendar is full, you can miss out on the most critical tasks. This is where the in-app notifications center comes into play. In-app notifications Your workspace will buzz with a bell whenever someone mentions you in a comment when an idea is submitted to your feedback portal, and…
Hierarchy Import from Jira to Chisel
Hierarchy Import from Jira to Chisel This article covers: Use the Chisel and Jira hierarchy import to populate your Chisel workspace with Jira issues. You can import the nested hierarchies- the parent/child relationship, e.g. epic>story/new feature/bug>sub-task) from Jira into Chisel under a relevant Product (e.g. Component>Feature>Sub-Feature). All while maintaining their parent/child relationship. Available only on…
Tag Your Teammates
Tag Your Teammates This article covers: By mentioning your teammates about some important information about a feature, you can notify them to act in time. Earlier, you could leave comments under any feature without tagging an individual. With our new tagging feature, you can mention them in the comments. How To Tag a User in…