Why Chisel How Chisel can help you In this article: Over 90% of product managers use tools like spreadsheets, slide presentations, and Word documents to get their work done, and there isn’t an app to centralize all the data automatically from these tools. Customer feedback is spread across Slack, Intercom, Zendesk, spreadsheets, etc. Roadmaps are…
Author: Saniya Pegado
Private Customer Portal
Private Customer Portal This article covers: Sometimes, the ideas created and features published on the customer portal and other important information should only be accessed by a few key stakeholders. Let’s find out how you can do this authentication! Requirements: To get started, you will need the following: PM Actions Customer Actions
Customize Feature Feedback Template for Feedback/Customer Portal
Customize Feature Feedback Template for Feedback/Customer Portal This article covers: Once the ideas are collected in the Idea Box and the PM has considered them to be features, they will need additional takes from users/teammates, etc., to get more granular details on those features. The details can be the relevancy of the feature, users’ concerns…
Customize Idea Template for Feedback/Customer Portal
Customize Idea Template for Feedback/Customer Portal This article covers: Having the ins and outs of an idea or feedback suggested by your customers or teammates helps you make a wise decision about how to approach that idea/feedback. Chisel’s Idea Template comes into action here! You can customize the template per your requirements, add the details…
Linking Feature With Existing Jira Issue
Linking Feature With Existing Jira Issue When you have features in Chisel and issues in Jira, and the data is similar or different, and you want to let go of one data to give precedence to another, this tool comes into play. Pro tip: If you select one Jira issue type, you’ll get a list…
Create Your Product Hierarchy in Chisel
Create Your Product Hierarchy in Chisel This article covers: Note: Sub-feature or the Fourth level of the product hierarchy is only available in the Enterprise edition. When you step into your Chisel workspace for the first time, the first thing is to create the product hierarchy. This way, you ensure that your product and its features are in…
Archive & Delete Multiple Ideas in Bulk
Archive & Delete Multiple Ideas in Bulk This article covers: Say you’ve considered a few ideas, but your Idea Box is flooded with ideas, so you want to clear up some space. In that case, you may wish to delete ideas forever or archive them to have a look at them later. Archiving and deleting…
Hierarchy Import in Azure DevOps
Hierarchy Import in Azure DevOps This article covers: You can import your ADO nested hierarchies (parent/child relationship) (Eg. Epic–>Issue–>Task) into Chisel (Eg. Component–>Feature–>Subfeature) in just a few steps. You simply have to select a relevant product under which to import these hierarchical work items. All the while maintaining the hierarchy of parent/child. Unlike flat list…
Contributor Abilities in Chisel
Contributor Abilities in Chisel This article covers: As a PM, you would use Chisel to create roadmaps, get feedback, and collect ideas- all to craft outstanding products. Chisel is the one place where you strategize your product work. Therefore, setting the right user permissions for your workspace is essential. Chisel has two user roles- maker…
Change Your Workspace Name
Change Your Workspace Name This article covers: Your workspace name is displayed to the team members when you invite them via email. It’s visible at the top of your workspace and when switching between workspaces. It will usually be (or have) the name of your company or a facet of your product. If major changes…