Configurator Ideas- Zendesk Conversations The Configurator Ideas are those ones that are extracted out of your Zendesk conversations using Chisel’s powerful AI tool. This article covers: Authorizing the Integration Capturing the Ideas
Category: Integrations
Configurator Ideas- Intercom Conversations
Configurator Ideas- Intercom Conversations The Configurator Ideas are those ones that are extracted out of your Intercom conversations using Chisel’s powerful AI tool. This article covers: Authorizing the Integration Capturing the Ideas
Gong Integration
Gong Integration With the Gong-Chisel integration, you can import chat transcripts and extract actionable insights. You can send your product team the feature requests from the Sales call and make it easier for them to be better prepared with requests the anticipated customers may have in the near future. This helps with cracking more deals,…
Integrate With Apple App Store to Capture Customer Feedback
Bring all the reviews from the Apple App Store to your Idea Box and begin prioritizing the correct set of features that will make your customers happy.
Integrate With Google Play Store to Capture Customer Feedback
Bring all the reviews from the Google Play Store to your Idea Box and begin prioritizing the correct set of features that will make your customers happy.
CSV File (Customer Support Conversations)
CSV File (Customer Support Conversations) 2. The screen displays various sources, press Import under CSV File 3. Upload the file in the suggested format 4. Enable the merge ideas button to ensure that only unique ideas are generated and repeated ones aren’t considered 5. Hit Capture Ideas. This will shoot Chisel AI to begin processing…
Integrate With Amplitude
Integrate With Amplitude The Chisel-Amplitude integration is a straightforward process that brings Amplitude’s collaborative analytics to the Idea Box. This allows you to track visitor behavior on your website and make data-driven product decisions. Important Note: This feature is tagged as beta and is open only to a few workspaces. We will release it in…
Microsoft Teams Integration for Idea Box
Microsoft Teams Integration for Idea Box This article covers: Requirements: To get started, you will need the following: Daily interactions and collaboration on MS teams will facilitate product feedback discussions, ideas, and insights. You don’t want to lose out on those valuable insights; instead, keep them stored in one place where feature prioritization decisions are…
Hierarchy Import from Jira to Chisel
Hierarchy Import from Jira to Chisel This article covers: Use the Chisel and Jira hierarchy import to populate your Chisel workspace with Jira issues. You can import the nested hierarchies- the parent/child relationship, e.g. epic>story/new feature/bug>sub-task) from Jira into Chisel under a relevant Product (e.g. Component>Feature>Sub-Feature). All while maintaining their parent/child relationship. Available only on…
GitHub Integration
GitHub Integration This article covers: Requirements: To get started, you will need the following: Overview If your engineering team uses GitHub to track issues and feature requests, incorporating GitHub into your product management workflow will enhance communication, collaboration, and transparency. Chisel’s GitHub integration gives flexibility to your teams to continue working in GitHub while you…