Integrate With Amplitude

Integrate With Amplitude The Chisel-Amplitude integration is a straightforward process that brings Amplitude’s collaborative analytics to the Idea Box. This allows you to track visitor behavior on your website and make data-driven product decisions.  Important Note: This feature is tagged as beta and is open only to a few workspaces. We will release it in…

Workspace Configurations

Workspace Configurations This article covers: The workspace configuration is a space where you can manage the layouts, add custom fields for Idea Box, configure feedback portals and Salesforce organizations, and much more.  If your goal is to have an aligned workspace, choose consistent settings and give your teammates a well-organized workspace. How to Access All…

Microsoft Teams Integration for Idea Box

Microsoft Teams Integration for Idea Box This article covers: Requirements: To get started, you will need the following: Daily interactions and collaboration on MS teams will facilitate product feedback discussions, ideas, and insights. You don’t want to lose out on those valuable insights; instead, keep them stored in one place where feature prioritization decisions are…

Two-Way Communication via Customer Portal

Two-Way Communication via Customer Portal This article covers: When customers submit an idea, you, as a PM, may have queries about its details.  Also, keeping the customers informed and closing the feedback loop is crucial for maintaining a positive relationship and ensuring they get what they request and more from the product.  Two-way communication is…

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Categorized as Discovery

Sort the Column Scores 

Sort the Column Scores  This article covers: Organize the scores in your workspace how you want to view them.  How to Use the Sort Tool? There are two distinct methods to sort the scores in the Prioritization drivers: overall calculated scores and Objectives.  Using the Sorting Option Via the Columns

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Categorized as Roadmaps

Share the Kanban and Release View With Team Members and Stakeholders

Share the Kanban and Release View With Team Members and Stakeholders This article covers: Kanban and Releases are crucial for any product development lifecycle; that’s a given, right?  Keeping your teammates and stakeholders well-informed about the work’s visual framework, release plans, and deadlines is essential.  Utilizing this tool to save and share unique views with…

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Categorized as Roadmaps

Admin View of the Feedback Portal

Admin View of the Feedback Portal  This article covers: Get a stunning bifurcated view of the Feedback Portal and focus on one thing at a time when discussing which to prioritize and which to put on a back burner. Overview This view will showcase all the important navigation tools for collecting feedback a PM requires….

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Categorized as Discovery

Access the History of an Item

Access the History of an Item This article covers: Get a view of the feature activity that captures all the changes made by teammates for various fields. This could be for anything changed manually, such as the statuses, or when an item is added/updated through the integration process.  How Do You Find the Item History?…

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Categorized as Roadmaps

FAQ’s

FAQ’s 1. Why do I need Chisel? As a Product Manager, you spend 60+ hours a month in busy work to fill the gaps your tools fall short of. Using these inadequate tools leads to wasted time and resources, endless meetings, delayed revenue potential and delayed customer adoption. We can stop this today with an…